1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, service address, and other details you provide when booking or requesting a service.
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Payment Information: Payment details necessary to process your transactions. We do not store full credit/debit card details.
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Usage Data: Information about how you interact with our website, such as pages visited, time spent, and services viewed.
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Device & Log Data: IP address, browser type, operating system, and other technical information automatically collected.
2. How We Use Your Information
We use your information for the following purposes:
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To provide, manage, and improve our appliance repair services.
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To respond to inquiries, requests, or customer support issues.
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To process payments and confirm service bookings.
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To send updates, promotional offers, and service reminders (you can opt out at any time).
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To maintain website security and prevent fraud.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data:
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With trusted service providers assisting in the delivery of our services.
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To comply with legal obligations or protect our rights, property, or safety.
4. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to keep your data secure, no method of transmission or storage is 100% secure.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt out of marketing communications.
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Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at [your email/contact information].
7. Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@appliancefixuae.com
Phone: +971567448826
Address: Abu Dhabi